Privacy Policy

Value Added Resellers (VAR’s) for Joesoftware Products

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Who we are

Our website address is: https://www.joesoftware.com/

What personal data we collect and why we collect it

Contact forms

The information we collect through our contact forms is recorded and used to start and continue correspondence with you as per your query or request from using the form.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you use the comments form on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track how people interact with our website and to help us to identify our audience. This information is used to help us improve our site and better serve our audience.

Who we share your data with

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you submit one of our forms, the information is retained indefinitely.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes

Where we send your data

We do not send your data anywhere.

Your contact information

We retain your contact information from forms you have submitted on the site to allow us to respond to your queries and requests. We may use a third party mail service which requires you to manually sign up. This service may collect your name and email address to allow us to send you marketing material. Your contact information will be removed if you unsubscribe from this service.

Additional information

How we protect your data

We use an SSL certificate to encrypt your data while on our site.
We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.
We do not use vulnerability scanning and/or scanning to PCI standards.

What data breach procedures we have in place

We do not have any data breach procedures in place. We do not collect sensitive data like credit card information from our customers.

What third parties we receive data from

We receive data from Google Analytical services, Google Tag Manager, and Google Search console.

What automated decision making and/or profiling we do with user data

None.

Contacting us

Our website address is: https://www.joesoftware.com/

Head Office

5523-92 Street NW
Edmonton, Alberta
Canada T6E 3A4

Customer service: 780.990.0220
Toll Free: 1.866.990.0220
sales@joesoftware.com

Last Edited on 2022-12-15