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What is the difference between Automation vs. AI in Microsoft Dynamics 365?

Business leaders sometimes struggle to understand and articulate the difference between automation and artificial intelligence or AI. These technologies are often discussed together, yet they have very distinct roles and are often used in different types of applications. When it comes to Microsoft Dynamics 365, understanding the difference between automation...
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Discover the Deeper Capabilities of Dynamics 365 CRM

If your business has invested in Dynamics CRM or Dynamics 365, and if you find that your team is only using it as a glorified Rolodex, you are likely missing out. It is up to every business leader to understand the broader capabilities available with a Dynamics 365 solution. This...
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Is Microsoft Dynamics 365 CRM the right choice for your business?

When you run a successful small to medium sized business, you need to be lean and efficient. So when you look for a CRM (Customer Relationship Management) solution to support relationship building with customers, streamline your operations, and help your team be more efficient and effective, you need software that...
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